Especially in today’s ever-evolving technological systems, an IT worker, who may have had a more clearly identifiable job description in the past, often finds themselves working in a more real-world setting of outdated or incompatible systems, misunderstanding, and trial and error. Here are just a few of the frustrations they may face on the job.
Monster stacks. The internet has always meant a clean system for marketing access, for both advertisers and consumers, a world where commerce comes together in a neat way. The reality, however, is a mix-up of various code workarounds and proprietary tools that only work together as seen fit at the time of implementation. This makes it difficult to maintain a true data-driven marketing strategy. The best solution is a super-stack, which takes into account a wide base of data at all points of interaction and makes it accessible on a common platform that works in a scalable manner.
Outdated Ticketing System
ITIL is a group of documents that provide a framework for building a ticketing and service management system. For 25 years, it’s been the most adopted system for change and growth, including by such organizations as NASA, Disney, and IBM. It was designed to support the international Service Management Standard and was developed when data systems were stable, not the morphing system according to innovations of today. Everybody uses computers now, which means data systems encounter unique situations on a regular basis. This calls for the need to adapt to changes quickly. And ITIL is based around plans and control through documentation. ITIL remains a common application in daily business, but the question remains: will its original design remain relevant?
Stack Overflow Going Down
The Stack Overflow platform is a question and answer site for programmers, managed by the Stack Exchange Network. It’s similar to a Wiki or a best answers platform, where best practices can be voted up or down according to peer review, through which users gain reputation points and access to voting and editing privileges. It’s also a database for developers and advertisers. With 10 million registered users, it’s a common go-to for any up-and-running project. If Stack Overflow goes down for a day or more, most projects will effectively grind to a stop.
Untangling Bad Code
This happens especially when dealing with code by someone you’ve never met. Like chopping through a morass in an undiscovered country, a programmer has no indications how to make sense of things without signposts or means of identification along the way. It can wind up like looking at a Rube Goldberg machine, a collection of uncertain functions with no evident cause for their existence. Whenever adding a new process, it’s best to document it well so anyone can go back and decode the code.
Keeping Up with Project Stages
Like anyone who starts out a creative project or is tasked with finding a solution to a broad problem, a programmer can find themselves at various stages of success throughout the coding process, including uncertainty at the start, or enthusiasm with the project’s potential, to finding out that original ideas that seemed so simple or straightforward were not performing as at first expected.
Several other common problems occur frequently in a programmer’s daily work, such as plain debugging or tracking down the cascade effect of one line of code, turf wars about best programming languages or trying to explain what they really do for a living. A coder’s life is based on a continual process of looking at existing, old and new processes to find a suitable solution.
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